Returns & Exchanges

At Flames The Brand, we want you to feel confident in every piece you wear, which is why we offer a 30-day return window for all unworn items with original tags. If your purchase doesn't ignite your style as expected, our streamlined process ensures a quick and easy return or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the unworn items in their original packaging, ensuring all designer tags and security seals remain intact.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing